Grata uses selected sub-processors to meet the service levels detailed in our General Terms & Conditions and Data Processing Addendum. A sub-processor is a third party data processor that has or will potentially have access to or process customer data that may contain personal data. Unless transferred on the basis of an adequacy decision issued by the applicable supervisory authority, all transfers are governed by approved Standard Contractual Clauses.
| Entity Name | Purpose | Jurisdiction |
|---|---|---|
| Amazon Web Service, Inc. |
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| MongoDB, Inc. |
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| Twilio, Inc |
| US East - Ashburn, Virginia |
| Auth0, Inc |
| US East |
Datasite Costa Rica SRL | Customer Support | San José, Costa Rica |
You must subscribe to receive email notification of updates to Sub-Processors by submitting (1) the email address for such notifications and (2) the full name of the legal entity on whose behalf you are subscribing. By submitting this information, you represent that you have all necessary rights to provide this information to Grata.
If you are a current Grata customer, with a fully executed data processing agreement (“DPA”) in place with Grata, you may notify us of an objection to Grata’s use of a new Sub-Processor used to process your client data by sending such objection to privacy@grata.com within twenty-four (24) days after Grata notice of such new Sub-Processor, or such other period of time as set forth in your DPA. Objections shall be handled as described in your DPA.